Let's Talk
SmashX
Tell Us What Happened
Make a Claim Free Call
Concierge team available now

Car Accident
Concierge

Had a Smash?
We take it from here.

Get Help Now or call free 0468 088 838
Trusted experts 24/7 support We handle the process
SmashX like-for-like replacement vehicle fleet
Guaranteed Replacement Vehicle Match

1Start here

What’s your situation?

Choose the option that best describes your accident.

Calm support.We’re here for you.
Clear guidance.Know what to do.
Fast action.We get things moving.

2About the concierge

We’re your car accident concierge.

SmashX is a concierge service for car accident claims, repairs, and like-for-like replacement vehicles, SmashX can help you with any insurer.

Personal concierge serviceWe’re with you from start to finish.
We handle everythingFrom accident to car hire, stress free.
Like-for-like replacement vehiclesStay mobile with a quality car.
No upfront costs, or hidden fees*Transparent and hassle free.
SmashX concierge handing over vehicle keys
SmashX

Our mission is simple: take the stress out of accidents and get you moving again.

3Replacement vehicles

Stay Mobile While We Handle The Rest.

If another driver caused the accident, you may be eligible for a like-for-like replacement vehicle with no upfront cost.

*Eligibility and circumstances apply.

Like-for-like replacement SUV ready for delivery
No upfront hire cost* Like-for-like vehicle Delivered to you

It only takes a minute. Your information is safe with us.

4Let's get started

Tell us what happened

A few quick questions and we’ll take it from here.

Your SmashX Concierge

A real person takes it from here.
Your SmashX Concierge reviews your information and keeps you updated every step of the way.

5The process

How it works

Simple steps. Full support.

Start your claim on your phone1
Tell us what happened

Share a few details. We'll guide you from there.

Photograph your damage2
Upload your smash

We’ll text you a secure link to send photos of the damage.

Your concierge takes control3
We take control

Claims, insurers and repairs. All managed for you.

Your replacement vehicle delivered4
You stay mobile

A like-for-like replacement vehicle, delivered when you need it.

Let’s get started

6Customer reviews

What our customers say

★★★★★ Sample reviews shown for preview
★★★★★

SmashX made a stressful situation so easy. They handled everything and kept me informed the whole way through. Highly recommend!

STSophie T.Verified customer
★★★★★

Replacement car delivered to my door the next day. I never had to chase anyone. They chased everything for me.

JMJason M.Verified customer
★★★★★

One phone call and it was all handled. The repair came back looking brand new. This is how it should be done.

CBChloe B.Verified customer

7Proven experience

Real repairs, real results

40+ years of automotive repair experience behind SmashX. Quality repairs. Like it never happened.

Vehicle before repair
Vehicle after repair
BEFORE AFTER

Drag anywhere on the photo to compare

SUV before repair
BEFORE
SUV after repair
AFTER
Hatchback before repair
BEFORE
Hatchback after repair
AFTER
Let SmashX Handle It

8The SmashX difference

Why SmashX?

One team. Your entire accident handled.

Concierge

One call and we handle it all. Your complete accident service.
Replacement vehicle

Like-for-like replacement so you stay on the road.
Protection

No upfront costs, or hidden fees*. No hidden fees. Full transparency.
24/7 support

We’re here when you need us most.

We deal with all major insurers

NRMA AAMI Suncorp

Whoever your insurer, SmashX can help.

Allianz GIO QBE

SmashX can help you with any insurer.

9Good to know

Questions, answered

Who pays for my replacement vehicle?
If another driver caused the accident and you’re eligible, the cost of your replacement vehicle may be recovered from the responsible party or their insurer. SmashX can help manage the process for you, with no upfront hire cost in eligible cases.
What does “like-for-like” replacement mean?
We aim to match you with a vehicle similar to the one you drive. SUV, family car, prestige or commercial. We keep you moving in a vehicle suited to your needs, subject to availability and eligibility.
Do I have a choice of repairer?
Your repair options can depend on your insurance policy and the circumstances of your claim. SmashX will explain your options clearly and help make sure your vehicle is repaired properly. With quality and safety at the centre of every decision.
What should I do straight after an accident?
Make sure everyone is safe first. Exchange details with the other driver and take photos of the vehicles, damage and accident scene where it’s safe to do so. Then contact SmashX. We’ll guide you through what happens next.
What does SmashX cost?
Every accident is different. If another driver caused the accident and you’re eligible, certain costs may be recovered from the responsible party or their insurer, with no upfront cost in eligible cases. If you caused the accident, we’ll explain your repair and insurance options clearly before you decide what happens next. No surprises. Just clear options from the start.
What if I’m not sure what happened?
That’s okay, you don’t need to work it out yourself. Tell us what happened and your SmashX Concierge will review the situation, explain your options and guide you through the next step. Nothing moves forward until you understand your options.

We'll take it from here.

Real people. Real support. Here when you need us.

Get Help Now
or call us free: 0468 088 838
Get Help Now Call